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Privacy Policy

Your Privacy Matters to Us 🔒

At Reyansh Holidays, we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

Last Updated: [Current Date]

Our Commitment to Your Privacy

We respect your privacy and are committed to protecting it through our compliance with this policy.

1. Introduction

This Privacy Policy describes how Reyansh Holidays ("we", "us", or "our") collects, uses, and shares your personal information when you use our website (reyanshholidays.com) and our travel services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our services:

Personal Information

Information that can be used to identify you personally, such as:

  • Name, email address, phone number
  • Passport details and identification documents
  • Payment information
  • Travel preferences and requirements
  • Emergency contact information
Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information
  • Website usage data
  • Cookies and tracking technologies
Information from Third Parties

We may receive information about you from:

  • Travel partners and service providers
  • Social media platforms
  • Marketing partners

3. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Description
Service Delivery To process bookings, provide travel services, and manage your itinerary
Communication To send booking confirmations, updates, and travel information
Customer Support To respond to inquiries and provide assistance during travel
Marketing To send promotional offers and travel updates (with your consent)
Improvement To enhance our services and website functionality
Legal Compliance To comply with legal obligations and regulations

4. Information Sharing

We may share your information with:

Service Providers

Airlines, hotels, tour operators, and other travel service providers necessary to fulfill your bookings.

Legal Requirements

When required by law, regulation, or legal process, or to protect our rights and safety.

Business Transfers

In connection with a merger, acquisition, or sale of assets, where your information may be transferred.

Important: We never sell your personal information to third parties for marketing purposes without your explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:
  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security assessments
  • Employee training on data protection
  • Access controls and authentication

Note: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access

You can request copies of your personal information that we hold.

Right to Rectification

You can request correction of inaccurate or incomplete information.

Right to Erasure

You can request deletion of your personal information under certain circumstances.

Right to Restrict Processing

You can request restriction of processing of your personal information.

Right to Data Portability

You can request transfer of your data to another organization.

Right to Object

You can object to the processing of your personal information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

  • Booking Information: 7 years for tax and legal compliance
  • Marketing Data: Until you opt-out or request deletion
  • Website Analytics: 26 months from last interaction
  • Customer Service Records: 3 years from resolution

9. International Data Transfers

As a travel agency, we may transfer your personal information to countries outside your country of residence, particularly to:

  • Destination countries for visa processing and travel arrangements
  • International service providers (hotels, airlines, tour operators)
  • Cloud storage providers with global data centers

We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Reyansh Holidays

Metro Gate no 2, Outram Lines, 2063 1st,
near GTB Nagar, Delhi, 110033

Email: reyanshholidays07@gmail.com

Phone: +91 8800978871

Data Protection Officer: reyanshholidays07@gmail.com

Complaints: If you have concerns about our data processing, you have the right to lodge a complaint with your local data protection authority.